Certifications
Director of Knowledge Management
With my powerhouse team of Content Developers, Instructional Designers, and Technical Trainers, I was able to substantially improve the customer experience of a leading cloud-based security SaaS through strategic self-service content
Strategy
Strategic Vision
Resource Change Proposal
Resource Change Proposal
Resource Change Proposal
Resource Change Proposal
Resource Change Proposal
Roadmap
Objectives & Key Results
Objectives & Key Results
Objectives & Key Results
Objectives & Key Results
Objectives & Key Results